I have a nest that got a waiting for baby message and coaxed away from a stump before I got the notice not to..now I have a nest that I can't get info on nor can I get to the support sight to file a ticket to get it fixed in time ..nest number that finally showed is 1011966

If I could get someone to explain how support is supposed to work I would appreate it as the only message I get is that I am not linked even though my code is in and saved